tag:chemeketa.statuspage.io,2005:/historySystems Status Status - Incident History2024-03-28T02:30:31-07:00Systems Statustag:chemeketa.statuspage.io,2005:Incident/203804182024-03-28T02:30:31-07:002024-03-28T02:30:31-07:00Planned Network Maintenance<p><small>Mar <var data-var='date'>28</var>, <var data-var='time'>02:30</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>28</var>, <var data-var='time'>00:01</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>10:39</var> PDT</small><br><strong>Scheduled</strong> - We will be performing scheduled network maintenance on Thursday, March 28th, from 12:01 AM through 3:00 AM. There may be a brief interruption to services during this time window that is expected to last up to 15 minutes.</p>tag:chemeketa.statuspage.io,2005:Incident/203521122024-03-26T11:45:02-07:002024-03-26T11:45:02-07:00Test Banner down for upgrades<p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>11:45</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>10:58</var> PDT</small><br><strong>Verifying</strong> - Applications in TBAN are online. Performance may be slower than normal for the next 30-60 minutes.</p><p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>08:45</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>25</var>, <var data-var='time'>08:56</var> PDT</small><br><strong>Scheduled</strong> - Test Banner will be unavailable as we apply Banner upgrades.</p>tag:chemeketa.statuspage.io,2005:Incident/203245372024-03-21T19:50:16-07:002024-03-21T19:50:16-07:00Authentication Error<p><small>Mar <var data-var='date'>21</var>, <var data-var='time'>19:50</var> PDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>21</var>, <var data-var='time'>19:21</var> PDT</small><br><strong>Investigating</strong> - Users accessing My Chemeketa, Banner Self-Service, Banner Admin Pages, or Banner Reports & Applications may encounter an authentication error message when trying to sign in. We are investigating this issue.</p>tag:chemeketa.statuspage.io,2005:Incident/202926372024-03-20T07:37:32-07:002024-03-20T07:37:32-07:00Production Banner Rolling Maintenance<p><small>Mar <var data-var='date'>20</var>, <var data-var='time'>07:37</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>20</var>, <var data-var='time'>06:36</var> PDT</small><br><strong>Update</strong> - Due to a complication, My Chemeketa or pages in it may redirect to the public web site during this maintenance window. That should be resolved before the maintenance time is complete.</p><p><small>Mar <var data-var='date'>20</var>, <var data-var='time'>06:00</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>08:45</var> PDT</small><br><strong>Scheduled</strong> - Banner applications will be down briefly as changes are applied to prepare for the Single Sign-On transition. Most applications will be down for no more than 5 minutes. Not all applications will be down at the same time.</p>tag:chemeketa.statuspage.io,2005:Incident/202951052024-03-18T18:32:21-07:002024-03-18T18:32:21-07:00Test environment may have SSO outage<p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>18:32</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>17:00</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>14:04</var> PDT</small><br><strong>Scheduled</strong> - Portions of the Test Banner environment may have SSO issues after hours today (Monday). This will not affect Production applications.</p>tag:chemeketa.statuspage.io,2005:Incident/202714522024-03-18T11:00:56-07:002024-03-18T11:00:56-07:00Test Banner Upgrades<p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>11:00</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>10:07</var> PDT</small><br><strong>Verifying</strong> - Applications in TBAN are live. Admin Pages may be slower than normal for the next 30-60 minutes.</p><p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>09:00</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>15</var>, <var data-var='time'>10:32</var> PDT</small><br><strong>Scheduled</strong> - Test Banner will be unavailable as we apply Banner Upgrades</p>tag:chemeketa.statuspage.io,2005:Incident/202362152024-03-13T17:21:56-07:002024-03-13T17:21:56-07:00Test Banner Maintenance<p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>17:21</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>11:21</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>11:21</var> PDT</small><br><strong>Update</strong> - Portions of Admin Pages, My Chemeketa, and Self Service 9 may be unavailable today as work is done on SSO configuration. Outages for most applications should be for just a few minutes, but may be repeated throughout the day.</p><p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>11:21</var> PDT</small><br><strong>Update</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>11:20</var> PDT</small><br><strong>Scheduled</strong> - Portions of Admin Pages, My Chemeketa, and Self Service 9 may be unavailable today as work is done on SSO configuration. Outages for most applications should be for just a few minutes, but may be repeated throughout the day.</p>tag:chemeketa.statuspage.io,2005:Incident/201783092024-03-09T12:00:56-08:002024-03-09T12:00:56-08:00Production Banner Upgrades<p><small>Mar <var data-var='date'> 9</var>, <var data-var='time'>12:00</var> PST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'> 9</var>, <var data-var='time'>11:03</var> PST</small><br><strong>Verifying</strong> - Admin Pages are available, but performance may be slow for the next 30-60 minutes.</p><p><small>Mar <var data-var='date'> 9</var>, <var data-var='time'>10:51</var> PST</small><br><strong>Update</strong> - Initial portion of upgrade complete, and student-facing applications are online. Admin Pages is still unavailable.</p><p><small>Mar <var data-var='date'> 9</var>, <var data-var='time'>10:00</var> PST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'> 6</var>, <var data-var='time'>10:28</var> PST</small><br><strong>Scheduled</strong> - Production Banner will be down for scheduled upgrades and maintenance</p>tag:chemeketa.statuspage.io,2005:Incident/200213302024-02-19T16:30:09-08:002024-02-19T16:30:09-08:00Building 2 Planned Power Outage<p><small>Feb <var data-var='date'>19</var>, <var data-var='time'>16:30</var> PST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>19</var>, <var data-var='time'>07:01</var> PST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>19</var>, <var data-var='time'>07:00</var> PST</small><br><strong>Scheduled</strong> - Power to building 2 on Salem campus will be shutoff during the day on Monday, February 19th, for electrical maintenance. Wifi, network, and telephone services within the building will not be available during the shutoff.</p>tag:chemeketa.statuspage.io,2005:Incident/199876402024-02-15T17:30:56-08:002024-02-15T17:30:56-08:00Test Banner clone and upgrades<p><small>Feb <var data-var='date'>15</var>, <var data-var='time'>17:30</var> PST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>15</var>, <var data-var='time'>16:21</var> PST</small><br><strong>Verifying</strong> - Clone is complete and Banner upgrades are applied. Most services are starting. Admin Pages performance is likely to be slow for the next 30-60 minutes.</p><p><small>Feb <var data-var='date'>15</var>, <var data-var='time'>07:30</var> PST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>14</var>, <var data-var='time'>15:14</var> PST</small><br><strong>Scheduled</strong> - TBAN will be down while the database is cloned from Production. Before it is available, it will receive FinAid upgrades, including upgrades scheduled to be released on Feb 15.</p>tag:chemeketa.statuspage.io,2005:Incident/199712732024-02-13T07:30:56-08:002024-02-13T07:30:56-08:00Banner Production unavilable for upgrades<p><small>Feb <var data-var='date'>13</var>, <var data-var='time'>07:30</var> PST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>13</var>, <var data-var='time'>06:59</var> PST</small><br><strong>Verifying</strong> - Admin Pages is now available, but performance may be slower than usual for the next 30-60 minutes.</p><p><small>Feb <var data-var='date'>13</var>, <var data-var='time'>06:48</var> PST</small><br><strong>Update</strong> - Initial portion of upgrade complete. Student-facing self-service applications are restarted.<br /><br />Admin Pages is not yet available.</p><p><small>Feb <var data-var='date'>13</var>, <var data-var='time'>06:30</var> PST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>12</var>, <var data-var='time'>17:17</var> PST</small><br><strong>Scheduled</strong> - Emergency upgrades will be applied to Production Banner (PBAN) Tuesday morning. This will affect most Banner applications, with the longest outage for Admin Pages.<br /><br />We apologize for the short notice and inconvenience - a mostly undocumented dependency has broken a critical HR Admin Page, requiring unplanned upgrades to be pushed through.</p>tag:chemeketa.statuspage.io,2005:Incident/199686962024-02-12T11:45:56-08:002024-02-12T11:45:56-08:00Test Banner down for upgrade<p><small>Feb <var data-var='date'>12</var>, <var data-var='time'>11:45</var> PST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>12</var>, <var data-var='time'>11:33</var> PST</small><br><strong>Update</strong> - Admin Pages are now available in TBAN, though performance may be slower than normal for the next 30-60 minutes.</p><p><small>Feb <var data-var='date'>12</var>, <var data-var='time'>11:22</var> PST</small><br><strong>Verifying</strong> - Everything except Admin Pages is live or starting in TBAN.</p><p><small>Feb <var data-var='date'>12</var>, <var data-var='time'>10:45</var> PST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>12</var>, <var data-var='time'>10:34</var> PST</small><br><strong>Scheduled</strong> - Test Banner (TBAN) will be down for an emergency Banner upgrade.</p>tag:chemeketa.statuspage.io,2005:Incident/199347882024-02-10T13:00:56-08:002024-02-10T13:00:56-08:00Production Banner Upgrades<p><small>Feb <var data-var='date'>10</var>, <var data-var='time'>13:00</var> PST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>10</var>, <var data-var='time'>12:56</var> PST</small><br><strong>Update</strong> - Admin Pages is available - performance may be slow the first 30-60 minutes after a restart.</p><p><small>Feb <var data-var='date'>10</var>, <var data-var='time'>12:45</var> PST</small><br><strong>Verifying</strong> - Banner upgrades are complete. Student-facing applications are live, Admin Pages will be available soon.</p><p><small>Feb <var data-var='date'>10</var>, <var data-var='time'>10:00</var> PST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'> 7</var>, <var data-var='time'>15:24</var> PST</small><br><strong>Scheduled</strong> - Production Banner, including portions of My Chemeketa, will be unavailable Saturday as we apply Banner upgrades.</p>tag:chemeketa.statuspage.io,2005:Incident/198900342024-02-04T03:34:36-08:002024-02-04T03:34:36-08:00Telephone and Network Scheduled Maintenance<p><small>Feb <var data-var='date'> 4</var>, <var data-var='time'>03:34</var> PST</small><br><strong>Completed</strong> - The maintenance has been completed. All services are fully operational.</p><p><small>Feb <var data-var='date'> 4</var>, <var data-var='time'>02:26</var> PST</small><br><strong>Update</strong> - Telephone services are completely restored. We are proceeding with the next maintenance phase.</p><p><small>Feb <var data-var='date'> 4</var>, <var data-var='time'>00:02</var> PST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'> 1</var>, <var data-var='time'>19:19</var> PST</small><br><strong>Scheduled</strong> - We will be performing scheduled maintenance on Sunday, February 4th, from 12:01 AM through 4:00 AM. Calls to and from the college's telephone system will not complete during the first portion of this maintenance window. This includes emergency calls to 911.<br /><br />Following the telephone system maintenance, changes will be made to the college's wired networks that will temporarily disrupt access to Single Sign-On (login.chemeketa.edu).<br /><br />If you encounter issues accessing any college systems during this time, please try again once the maintenance is complete.</p>tag:chemeketa.statuspage.io,2005:Incident/198900262024-02-02T12:16:29-08:002024-02-02T12:16:29-08:00Brief Telephone System Maintenance<p><small>Feb <var data-var='date'> 2</var>, <var data-var='time'>12:16</var> PST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'> 2</var>, <var data-var='time'>12:02</var> PST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'> 1</var>, <var data-var='time'>19:17</var> PST</small><br><strong>Scheduled</strong> - We will be implementing a change related to telephone system connectivity at noon on Friday, February 2nd. This brief maintenance is expected to be transparent with no disruption to calls. However, if you encounter any telephone issues during this time, please submit a Help Center request at help.chemeketa.edu</p>tag:chemeketa.statuspage.io,2005:Incident/198948172024-02-02T10:00:21-08:002024-02-02T10:00:21-08:00Test Employee Self Service outage<p><small>Feb <var data-var='date'> 2</var>, <var data-var='time'>10:00</var> PST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'> 2</var>, <var data-var='time'>09:15</var> PST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'> 2</var>, <var data-var='time'>09:02</var> PST</small><br><strong>Scheduled</strong> - Employee Self Service in Test Banner (TBAN) will be unavailable this morning while an upgrade is applied. The rest of TBAN should be working normally during this maintenance.</p>tag:chemeketa.statuspage.io,2005:Incident/198243052024-01-29T17:30:42-08:002024-01-29T17:30:42-08:00Test Banner brief outages<p><small>Jan <var data-var='date'>29</var>, <var data-var='time'>17:30</var> PST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>29</var>, <var data-var='time'>08:31</var> PST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>24</var>, <var data-var='time'>17:37</var> PST</small><br><strong>Scheduled</strong> - Portions of TBAN will be down briefly at various times through the day as we update the Single Sign-On configuration. Most outages should be 10 minutes or less, and will likely appear as "502 Bad Gateway" error messages.</p>tag:chemeketa.statuspage.io,2005:Incident/198394982024-01-26T22:31:04-08:002024-01-26T22:31:04-08:00Wi-Fi Outage<p><small>Jan <var data-var='date'>26</var>, <var data-var='time'>22:31</var> PST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jan <var data-var='date'>26</var>, <var data-var='time'>16:23</var> PST</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Jan <var data-var='date'>26</var>, <var data-var='time'>11:29</var> PST</small><br><strong>Identified</strong> - Our Wi-Fi ISP has identified the issue and is working on the fix.</p><p><small>Jan <var data-var='date'>26</var>, <var data-var='time'>10:47</var> PST</small><br><strong>Update</strong> - Our Wi-Fi Internet Service Provider (ISP) has confirmed this is an area wide issue and are investigating the cause from their end.</p><p><small>Jan <var data-var='date'>26</var>, <var data-var='time'>09:29</var> PST</small><br><strong>Investigating</strong> - We are currently investigating an issue with our Internet Service Provider that serves all Campus Wi-Fi networks.</p>tag:chemeketa.statuspage.io,2005:Incident/196703082024-01-26T09:23:59-08:002024-01-26T09:23:59-08:00Voicemail delivery to email is broken<p><small>Jan <var data-var='date'>26</var>, <var data-var='time'>09:23</var> PST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jan <var data-var='date'>10</var>, <var data-var='time'>10:39</var> PST</small><br><strong>Investigating</strong> - The delivery of voicemail messages to email inboxes is currently broken. IT is working on this issue. Voicemail messages can still be retrieved via telephone.</p>tag:chemeketa.statuspage.io,2005:Incident/196691402024-01-10T16:31:30-08:002024-01-10T16:31:31-08:00Test Banner down for clone and upgrades<p><small>Jan <var data-var='date'>10</var>, <var data-var='time'>16:31</var> PST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>10</var>, <var data-var='time'>16:19</var> PST</small><br><strong>Verifying</strong> - Database clone is complete. Banner upgrades are complete.<br /><br />Some applications require deployments before they can be started, so self service may be partially unavailable for some time, yet.</p><p><small>Jan <var data-var='date'>10</var>, <var data-var='time'>08:30</var> PST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>10</var>, <var data-var='time'>08:21</var> PST</small><br><strong>Scheduled</strong> - Test Banner (TBAN) will be down for a previously-scheduled database clone and Banner upgrades. It should be available Thursday.</p>tag:chemeketa.statuspage.io,2005:Incident/194629652023-12-18T00:00:49-08:002023-12-18T00:00:49-08:00Winter systems maintenance<p><small>Dec <var data-var='date'>18</var>, <var data-var='time'>00:00</var> PST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'>17</var>, <var data-var='time'>05:00</var> PST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'>17</var>, <var data-var='time'>04:46</var> PST</small><br><strong>Scheduled</strong> - Chemeketa's network and on-premise systems may experience brief outages during this maintenance period. If you can't reach a system, please wait 30-60 minutes and try again.</p>tag:chemeketa.statuspage.io,2005:Incident/194437462023-12-14T18:00:37-08:002023-12-14T18:00:38-08:00Admin Pages down for upgrade<p><small>Dec <var data-var='date'>14</var>, <var data-var='time'>18:00</var> PST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'>14</var>, <var data-var='time'>17:34</var> PST</small><br><strong>Verifying</strong> - Upgrade complete. Performance will be slow as the application caches data.</p><p><small>Dec <var data-var='date'>14</var>, <var data-var='time'>17:30</var> PST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'>14</var>, <var data-var='time'>16:11</var> PST</small><br><strong>Scheduled</strong> - Banner Admin Pages will be unavailable in Production beginning at 5:30pm, for up to 30 minutes. Student-facing applications will not be affected.</p>tag:chemeketa.statuspage.io,2005:Incident/194332502023-12-14T07:19:29-08:002023-12-14T07:19:29-08:00Brief Job Submission outage in PBAN<p><small>Dec <var data-var='date'>14</var>, <var data-var='time'>07:19</var> PST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'>14</var>, <var data-var='time'>07:15</var> PST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'>13</var>, <var data-var='time'>16:59</var> PST</small><br><strong>Scheduled</strong> - Job Submission will be down briefly for a Financial Aid patch. Most processes should not be affected. Any jobs submitted during the outage should run automatically once Job Submission is restored.</p>tag:chemeketa.statuspage.io,2005:Incident/192438292023-12-02T12:22:53-08:002023-12-02T12:22:53-08:00Production Banner Upgrades<p><small>Dec <var data-var='date'> 2</var>, <var data-var='time'>12:22</var> PST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'> 2</var>, <var data-var='time'>10:00</var> PST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'>29</var>, <var data-var='time'>09:44</var> PST</small><br><strong>Scheduled</strong> - Banner will be down for scheduled upgrades.</p>tag:chemeketa.statuspage.io,2005:Incident/190607092023-11-16T09:21:13-08:002023-11-16T09:21:13-08:00Degree Works issues<p><small>Nov <var data-var='date'>16</var>, <var data-var='time'>09:21</var> PST</small><br><strong>Resolved</strong> - The issue has been resolved.</p><p><small>Nov <var data-var='date'>15</var>, <var data-var='time'>18:06</var> PST</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Nov <var data-var='date'> 8</var>, <var data-var='time'>09:54</var> PST</small><br><strong>Investigating</strong> - We are currently investigating loading issues</p>