Banner Admin Pages access with Chrome

Incident Report for Chemeketa Systems

Monitoring

A temporary fix is in place which should allow Chrome to work with Banner Admin Pages. A permanent solution will require an upgrade to Admin Pages, which the vendor is working on.

If you still have issues with Chrome not loading a page in Admin Pages, try restarting your computer. If that does not resolve the problem, switch to Edge or Firefox, and open a Help Center work item.

Posted Nov 08, 2025 - 11:57 PST

Investigating

The newest version of Chrome may have issues accessing Banner Admin Pages. The major symptom is after loading Admin Pages and entering the name of a page/form, the frame where the page/form would load never advances beyond the spinning loading graphic.

If you encounter problems with Chrome loading Admin Pages, use Edge or Firefox.

Posted Oct 29, 2025 - 10:35 PDT

This incident affects: Banner (Admin Pages) and Banner Non-Production (TBAN Admin Pages).